Terms & Conditions

TERMS & CONDITIONS

Last Updated: [13-06-2026]

1. INTRODUCTION

Welcome to Maa Padmavati Advertiser (“Company”, “Business”, “we”, “our”, “us”), a sole proprietorship operated by Mr. Vikas Jain and having its principal place of business at X/1211, Rajgarh Colony, Satsang Marg, Near Jheel Chowk, Gandhi Nagar, Delhi – 110031, India.

These Terms & Conditions (“Terms”) govern your access to and use of the website https://maapadmavatiadvertiser.in (“Website”), including all products, services, content, features, functionalities, applications, communications, and transactions made available through the Website.

By accessing, browsing, registering an account, placing an order, making a payment, uploading content, submitting customization requests, or otherwise using the Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies published on the Website.

If you do not agree to these Terms, you must immediately discontinue use of the Website.

These Terms constitute a legally binding agreement between you and Maa Padmavati Advertiser.

2. BUSINESS INFORMATION

Business Name: Maa Padmavati Advertiser

Business Type: Sole Proprietorship

Proprietor: Mr. Vikas Jain

Website: https://maapadmavatiadvertiser.in

Registered Address: X/1211, Rajgarh Colony, Satsang Marg, Near Jheel Chowk, Gandhi Nagar, Delhi – 110031, India

Customer Support Email: support@maapadmavatiadvertiser.in

Customer Support Phone: +91 9206001200

Grievance Officer: Mr. Vikas Jain

Grievance Email: grievance@maapadmavatiadvertiser.in

GSTIN: [To Be Updated / Insert GST Number]

Business Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST (except public holidays unless otherwise notified).

3. DEFINITIONS

For the purposes of these Terms, the following words shall have the meanings assigned to them below:

“Account” means a registered user account created on the Website.

“Business Day” means any day other than Sundays and public holidays on which banks are ordinarily open for business in Delhi, India.

“Company”, “Business”, “we”, “our”, or “us” refers to Maa Padmavati Advertiser.

“Content” means all text, graphics, logos, designs, images, videos, software, layouts, product photographs, trademarks, trade names, and other materials displayed on the Website.

“Customer”, “User”, “you”, or “your” means any person accessing, browsing, registering, purchasing, or otherwise using the Website.

“Customized Product” means any product manufactured, modified, printed, engraved, personalized, branded, designed, or otherwise produced according to customer specifications.

“Order” means a purchase request submitted through the Website.

“Product” means any item offered for sale through the Website.

“Third-Party Service Provider” means any payment processor, courier company, logistics provider, technology provider, or external service provider engaged by the Company.

4. ELIGIBILITY TO USE THE WEBSITE

By using the Website, you represent, warrant, and undertake that:

  1. You are at least eighteen (18) years of age.
  2. You possess the legal capacity and authority to enter into binding contracts under applicable law.
  3. All information provided by you is accurate, complete, current, and truthful.
  4. You will promptly update any information that becomes inaccurate or outdated.
  5. Your use of the Website does not violate any law, regulation, court order, or contractual obligation applicable to you.
  6. You are not using the Website for any fraudulent, unlawful, misleading, or unauthorized purpose.

If we reasonably believe that any information provided by you is false, misleading, incomplete, fraudulent, or unlawful, we reserve the right to suspend or terminate your access to the Website without prior notice.

5. USER ACCOUNTS

Certain features of the Website may require account registration.

When creating an Account, you agree to:

  • Provide complete and accurate information;
  • Maintain the confidentiality of your login credentials;
  • Restrict unauthorized access to your account;
  • Immediately notify us of any unauthorized use or security breach.

You are solely responsible for all activities conducted through your Account.

The Company shall not be liable for any loss, damage, unauthorized transactions, or misuse arising from:

  • Failure to maintain password confidentiality;
  • Sharing account credentials;
  • Unauthorized access caused by user negligence;
  • Use of compromised devices or networks.

The Company reserves the right to:

  • Suspend Accounts;
  • Restrict access;
  • Request identity verification;
  • Remove content;
  • Terminate Accounts;

where we reasonably believe that:

  • Fraudulent activity exists;
  • Information provided is inaccurate;
  • Security risks are present;
  • These Terms have been violated.

Users may not:

  • Create multiple accounts for fraudulent purposes;
  • Impersonate another person;
  • Transfer accounts without authorization;
  • Use automated registration systems.

6. PRODUCTS AND SERVICES

The Website may offer products including but not limited to:

  • Gift Items
  • Customized Gift Items
  • Corporate Gifts
  • Religious Gifts
  • Promotional Products
  • Customized Branding Products
  • Pens
  • Camphor Products
  • Photo Frames
  • Silver-Coated Photo Frames
  • Festival Gifts
  • Business Promotional Merchandise
  • Personalized Souvenirs
  • Other products listed on the Website

All Products displayed on the Website are subject to:

  • Availability;
  • Manufacturing capacity;
  • Vendor availability;
  • Operational limitations;
  • Regulatory requirements.

The Company reserves the right to:

  • Modify Product specifications;
  • Change packaging;
  • Change product descriptions;
  • Discontinue Products;
  • Limit quantities;
  • Refuse sales;
  • Withdraw Products from sale;

without prior notice.

Product images displayed on the Website are intended for illustrative purposes and actual Products may vary.

7. PRODUCT INFORMATION DISCLAIMER

While the Company makes reasonable efforts to ensure accuracy, we do not warrant that all Product descriptions, specifications, images, pricing, dimensions, colors, packaging, or availability information are completely error-free.

Customers acknowledge and agree that:

  • Display colors may vary between devices;
  • Printed colors may vary from digital previews;
  • Product dimensions may contain reasonable manufacturing tolerances;
  • Handcrafted products may contain natural variations;
  • Packaging may differ from photographs;
  • Religious products may vary slightly in artistic appearance;
  • Silver-coated products may exhibit natural variations.

Such variations shall not be deemed defects.

The Company reserves the right to correct errors, inaccuracies, or omissions at any time.

8. CUSTOMIZED PRODUCTS

Customized Products are manufactured strictly according to customer instructions, specifications, and approvals.

The customer bears full responsibility for all information submitted for customization including:

  • Names;
  • Dates;
  • Photographs;
  • Logos;
  • Artwork;
  • Brand elements;
  • Messages;
  • Colors;
  • Product specifications.

By submitting content for customization, you represent and warrant that:

  1. You own the content or possess all necessary permissions.
  2. The content does not infringe copyrights, trademarks, patents, privacy rights, publicity rights, or other intellectual property rights.
  3. The content is lawful.
  4. The content is not defamatory, obscene, hateful, misleading, fraudulent, or offensive.

The Company reserves the right to reject customization requests that violate these requirements.

The Company shall not be responsible for legal claims arising from customer-supplied content.

9. DESIGN APPROVAL POLICY

Where a design proof, mock-up, artwork preview, digital sample, or production approval is provided, production shall commence only after customer approval.

Once approval is provided, the customer expressly accepts responsibility for:

  • Spelling;
  • Grammar;
  • Names;
  • Dates;
  • Phone numbers;
  • Addresses;
  • Logo placement;
  • Image quality;
  • Design layout;
  • Product specifications;
  • Color selections;
  • Formatting.

After approval, such issues shall not constitute defects, errors, or grounds for cancellation, replacement, return, refund, or compensation.

Once production has commenced:

  • Orders cannot be modified;
  • Orders cannot be cancelled;
  • Orders cannot be exchanged;
  • Orders cannot be returned;
  • Refunds shall not be issued except where required by applicable law.

The Company shall not be liable for losses arising from customer-approved errors.

10. PRICING, TAXES AND BILLING

All prices displayed on the Website are in Indian Rupees (INR).

Prices displayed on the Website may include or exclude applicable taxes, shipping charges, packaging charges, handling charges, convenience fees, or other charges, which shall be clearly indicated at checkout wherever applicable.

The Company reserves the right to:

  • Change prices without prior notice;
  • Modify discounts and promotional offers;
  • Correct pricing errors;
  • Withdraw offers at any time;
  • Cancel Orders affected by pricing inaccuracies.

In the event of a pricing, typographical, technical, computational, or listing error, the Company shall have the right to:

  • Refuse the Order;
  • Cancel the Order;
  • Recover any underpayment;
  • Refund any payment received.

Such correction shall not create liability against the Company.

GST shall be charged in accordance with applicable laws.

Customers are responsible for providing accurate billing details for tax invoice generation.

Invoices shall be issued electronically unless otherwise required by law.

11. ORDERS AND ORDER ACCEPTANCE

An Order placed on the Website constitutes an offer by the customer to purchase Products.

Submission of an Order does not guarantee acceptance.

The Company reserves the absolute right to accept, reject, cancel, restrict, or refuse any Order for legitimate business, operational, legal, security, fraud-prevention, or compliance-related reasons.

An Order shall only be deemed accepted when:

  1. Payment has been successfully authorized (where applicable);
  2. Internal verification has been completed;
  3. The Company has confirmed the Order for processing.

The Company may refuse or cancel Orders including but not limited to situations involving:

  • Product unavailability;
  • Inventory shortages;
  • Pricing errors;
  • Technical issues;
  • Fraud prevention concerns;
  • Identity verification issues;
  • Delivery restrictions;
  • Suspected abuse of discounts or promotions;
  • Regulatory requirements;
  • Operational limitations.

Where an Order is cancelled after payment has been received, the Company shall process a refund in accordance with applicable law.

12. PAYMENT TERMS

Payment for Products may be made using payment methods approved by the Company from time to time.

Accepted methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Razorpay Payment Gateway
  • Cash on Delivery (where available)
  • Other approved payment methods

The customer authorizes the Company and its payment partners to process payments for Orders placed through the Website.

The Company reserves the right to verify transactions before processing Orders.

Failure of payment authorization may result in cancellation of the Order.

13. RAZORPAY PAYMENT PROCESSING

Payments may be processed through Razorpay Software Private Limited (“Razorpay”) or other authorized payment service providers.

By making a payment through the Website, the customer agrees to comply with the terms and policies of Razorpay and any other payment processor involved in the transaction.

The Company does not store complete credit card, debit card, banking credentials, UPI PINs, CVV numbers, or other sensitive payment information unless expressly stated.

The Company shall not be liable for:

  • Payment gateway downtime;
  • Banking failures;
  • Authorization failures;
  • UPI failures;
  • Delayed settlements;
  • Payment reversals;
  • Network interruptions;
  • Third-party payment processing errors.

Payment-related disputes may additionally be governed by the policies of the relevant payment service provider.

14. CASH ON DELIVERY (COD) ORDERS

Cash on Delivery (“COD”) services may be offered on selected Products and delivery locations.

The Company reserves the right to:

  • Restrict COD availability;
  • Require telephonic confirmation;
  • Require address verification;
  • Require advance payment;
  • Cancel COD Orders without prior notice where fraud is suspected.

Customers agree that placing a COD Order constitutes a genuine intention to purchase.

Repeated refusal to accept COD deliveries may result in:

  • Suspension of COD privileges;
  • Account restrictions;
  • Blacklisting of delivery addresses;
  • Refusal of future Orders.

The Company reserves the right to maintain records of failed COD deliveries for fraud prevention purposes.

15. SHIPPING AND DELIVERY

The Company currently delivers Products only within India.

Delivery timelines displayed on the Website are estimates only and are not guaranteed.

The Company may engage third-party logistics providers, courier companies, transport companies, or delivery partners for shipment of Products.

The Company reserves the right to:

  • Split shipments;
  • Consolidate shipments;
  • Change logistics providers;
  • Use alternate delivery methods.

Ownership and risk in the Products shall pass to the customer upon successful delivery.

Customers are solely responsible for ensuring that delivery information provided is accurate and complete.

Additional costs resulting from incorrect addresses, failed delivery attempts, or customer unavailability may be charged to the customer.

16. DELIVERY DELAYS

The Company shall not be liable for delays caused by:

  • Courier partners;
  • Transport disruptions;
  • Weather conditions;
  • Government restrictions;
  • Public holidays;
  • Natural disasters;
  • Pandemics;
  • Strikes;
  • Lockdowns;
  • Civil disturbances;
  • Force majeure events;
  • Events beyond reasonable control.

Estimated delivery dates are provided solely for convenience and do not constitute binding commitments.

No compensation shall be payable solely due to delayed delivery.

17. PRODUCT INSPECTION UPON DELIVERY

Customers must inspect all Products immediately upon delivery.

Any issue relating to:

  • Damaged Products;
  • Missing Products;
  • Incorrect Products;
  • Manufacturing defects;

must be reported within forty-eight (48) hours of delivery.

Failure to notify the Company within this period may result in rejection of the claim.

Products shall be deemed accepted if no valid complaint is received within the prescribed timeframe.

18. MANDATORY UNBOXING VIDEO REQUIREMENT

To protect against fraudulent claims and facilitate verification, customers must record a complete, continuous, and unedited unboxing video when opening delivered packages.

The video must:

  • Clearly display the sealed package;
  • Show the shipping label;
  • Begin before opening the package;
  • Continue without interruption;
  • Clearly show the Product and alleged issue.

For any claim involving:

  • Damage;
  • Missing items;
  • Wrong products;
  • Tampering;
  • Manufacturing defects;

the Company may require:

  • Unboxing video;
  • Product photographs;
  • Packaging photographs;
  • Courier label photographs;
  • Additional supporting evidence.

Failure to provide adequate evidence may result in rejection of the claim.

19. RETURNS, REFUNDS AND REPLACEMENTS

Returns, replacements, exchanges, or refunds may be considered only in the following circumstances:

  • Product materially damaged during transit;
  • Wrong Product delivered;
  • Verified manufacturing defect;
  • Remedy required under applicable law.

All claims remain subject to verification and approval.

The Company reserves the right to:

  • Request additional evidence;
  • Conduct investigations;
  • Arrange product inspection;
  • Require return of Products;
  • Reject unsupported claims.

Approval of a return request does not automatically guarantee a refund.

The remedy provided may include:

  • Replacement;
  • Exchange;
  • Store credit;
  • Refund;
  • Other lawful remedy.

The choice of remedy shall remain with the Company to the extent permitted by applicable law.

20. REFUND PROCESSING

Approved refunds shall generally be processed within seven (7) to ten (10) business days.

Actual credit timelines may vary depending on:

  • Banks;
  • Payment gateways;
  • Razorpay;
  • Card issuers;
  • Financial institutions.

The Company shall not be responsible for delays caused by third-party financial institutions after initiating a refund.

Refunds shall be made through the original payment method wherever feasible.

21. REPLACEMENT POLICY

Approved replacement requests must be reported within forty-eight (48) hours of delivery.

Replacement requests shall be subject to:

  • Verification;
  • Availability of stock;
  • Inspection results;
  • Compliance with claim procedures.

Approved replacements shall generally be processed within seven (7) to ten (10) business days after verification.

The Company reserves the right to provide a refund instead of replacement where replacement is not reasonably available.

22. NON-RETURNABLE PRODUCTS

The following Products shall not be eligible for return, refund, replacement, or exchange except where required by law:

  • Customized Products;
  • Personalized Products;
  • Printed Products;
  • Engraved Products;
  • Corporate Orders;
  • Bulk Orders;
  • Promotional Products;
  • Clearance Sale Products;
  • Opened Camphor Products;
  • Used Religious Products;
  • Products damaged by misuse;
  • Products altered after delivery.

Once production has commenced, Customized Products shall be deemed final and non-cancellable.

23. CORPORATE AND BULK ORDERS

Corporate, wholesale, institutional, promotional, and bulk Orders may be subject to separate quotations, specifications, delivery schedules, and contractual arrangements.

Unless otherwise agreed in writing:

  • Minor color variations shall be acceptable;
  • Minor quantity variations shall be acceptable;
  • Minor packaging variations shall be acceptable;
  • Minor manufacturing tolerances shall be acceptable.

Customized bulk Orders shall not be eligible for cancellation after production has commenced.

The Company shall not be liable for indirect, consequential, or business losses arising from delay or non-performance of Corporate Orders.CONDITIONS (PART 3)

24. SILVER-COATED PRODUCT DISCLAIMER

The Website may offer silver-coated photo frames, silver-coated gift articles, silver-coated religious items, and other silver-coated decorative products.

Unless expressly stated otherwise in the Product description:

  • Products are not solid silver;
  • Products are not hallmarked silver;
  • Products are not certified investment-grade silver;
  • Products are intended primarily for decorative, gifting, religious, commemorative, or display purposes.

Customers acknowledge and agree that silver-coated products may naturally experience:

  • Tarnishing;
  • Oxidation;
  • Surface discoloration;
  • Minor coating variations;
  • Natural aging effects.

Such characteristics are normal and shall not constitute manufacturing defects.

The Company does not guarantee that silver-coated products will remain unchanged in appearance indefinitely.

Customers are responsible for proper handling, cleaning, storage, and maintenance of silver-coated products.

25. RELIGIOUS PRODUCTS DISCLAIMER

The Website may offer religious gifts, devotional articles, spiritual products, temple-related products, idols, frames, and ceremonial items.

Such products are offered solely for:

  • Religious use;
  • Decorative purposes;
  • Cultural purposes;
  • Personal use;
  • Gifting purposes.

The Company does not make any representation, warranty, promise, guarantee, or assurance regarding:

  • Spiritual outcomes;
  • Religious benefits;
  • Personal blessings;
  • Ceremonial effectiveness;
  • Divine intervention;
  • Financial benefits;
  • Health benefits;
  • Supernatural results.

Any religious, spiritual, cultural, or devotional significance associated with such Products is based solely upon individual beliefs.

Customers use such Products at their own discretion.

26. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights relating to the Website and its contents are owned by or licensed to Maa Padmavati Advertiser.

This includes but is not limited to:

  • Logos;
  • Trademarks;
  • Trade names;
  • Product images;
  • Product designs;
  • Website layouts;
  • Product descriptions;
  • Graphics;
  • Marketing materials;
  • Promotional content;
  • Software;
  • Source code;
  • Databases.

Nothing contained on the Website shall be construed as granting any license or right to use any intellectual property without prior written consent.

Users shall not:

  • Copy;
  • Reproduce;
  • Republish;
  • Modify;
  • Distribute;
  • Sell;
  • Commercially exploit;
  • Reverse engineer;

any Website content without authorization.

Unauthorized use may result in legal proceedings.

27. CUSTOMER-SUBMITTED CONTENT

Customers may upload content including:

  • Photographs;
  • Logos;
  • Artwork;
  • Designs;
  • Names;
  • Messages;
  • Corporate branding;
  • Promotional materials.

By submitting content, you represent and warrant that:

  1. You own the content or possess all required rights and permissions.
  2. The content does not infringe:
    • Copyright rights;
    • Trademark rights;
    • Patent rights;
    • Privacy rights;
    • Publicity rights;
    • Contractual rights;
    • Any other legal rights.
  3. The content is lawful and suitable for production.

The Company reserves the right to reject any content at its sole discretion.

28. CUSTOMER INDEMNITY FOR SUBMITTED CONTENT

The customer shall remain solely responsible for all content submitted for customization.

The customer agrees to defend, indemnify, and hold harmless Maa Padmavati Advertiser, its proprietor, employees, contractors, representatives, and affiliates from any claims, damages, liabilities, penalties, legal costs, settlements, expenses, or proceedings arising from:

  • Copyright infringement claims;
  • Trademark infringement claims;
  • Privacy complaints;
  • Defamation claims;
  • Publicity rights claims;
  • Intellectual property disputes;
  • Any unlawful content submitted by the customer.

The Company shall not be liable for customer-provided content.

29. FRAUD PREVENTION

The Company actively monitors transactions to prevent:

  • Fraud;
  • Identity theft;
  • Unauthorized purchases;
  • Payment abuse;
  • Promotional abuse;
  • Account misuse.

The Company reserves the right to:

  • Verify identity;
  • Verify payment details;
  • Verify addresses;
  • Contact customers for verification;
  • Suspend Orders;
  • Cancel Orders;
  • Restrict Accounts.

Where fraud is suspected, the Company may cooperate with:

  • Banks;
  • Payment gateways;
  • Razorpay;
  • Law enforcement agencies;
  • Government authorities.

30. CHARGEBACKS AND PAYMENT DISPUTES

Customers agree not to initiate fraudulent chargebacks, payment reversals, or payment disputes after lawful fulfillment of Orders.

Where a chargeback or payment dispute is initiated, the Company may submit evidence including:

  • Order records;
  • Delivery records;
  • Tracking records;
  • Design approvals;
  • Customer communications;
  • Payment confirmations;
  • Unboxing evidence;
  • Courier documentation.

The Company reserves the right to:

  • Suspend customer accounts;
  • Restrict future purchases;
  • Recover amounts owed;
  • Recover legal expenses;
  • Pursue legal remedies.

Customers remain liable for any amount improperly reversed through a chargeback process.

31. PROHIBITED USES

Users shall not use the Website for any unlawful or prohibited purpose.

Without limitation, users shall not:

  • Violate applicable laws;
  • Commit fraud;
  • Upload malicious software;
  • Interfere with Website operations;
  • Attempt unauthorized access;
  • Harvest customer information;
  • Use automated scraping tools;
  • Circumvent security measures;
  • Impersonate another person;
  • Submit false information;
  • Abuse promotions or discounts;
  • Upload unlawful content.

Violation of this section may result in:

  • Immediate account termination;
  • Order cancellation;
  • Civil proceedings;
  • Criminal complaints.

32. THIRD-PARTY SERVICES

The Website may utilize third-party providers including:

  • Razorpay;
  • Courier companies;
  • Hosting providers;
  • Technology vendors;
  • Analytics providers;
  • Communication platforms.

The Company does not control such third-party services.

Accordingly, the Company shall not be liable for:

  • Service interruptions;
  • Third-party failures;
  • Data transmission issues;
  • Payment processing failures;
  • Courier delays.

Users may additionally be subject to third-party terms and policies.

33. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, all Products, services, and Website content are provided on an “AS IS” and “AS AVAILABLE” basis.

The Company makes no representation or warranty regarding:

  • Continuous Website availability;
  • Error-free operation;
  • Compatibility with all devices;
  • Uninterrupted access;
  • Accuracy of third-party information.

Except where required by applicable law, all express and implied warranties are disclaimed including:

  • Merchantability;
  • Fitness for a particular purpose;
  • Non-infringement.

No advice or information provided by the Company shall create any warranty not expressly stated.

34. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Maa Padmavati Advertiser, its proprietor, employees, representatives, affiliates, contractors, and service providers shall not be liable for:

  • Indirect damages;
  • Incidental damages;
  • Special damages;
  • Consequential damages;
  • Punitive damages;
  • Loss of profits;
  • Loss of revenue;
  • Loss of goodwill;
  • Loss of business opportunities;
  • Loss of data;
  • Emotional distress.

The total aggregate liability of the Company arising from any claim relating to a Product, Order, Website use, or service shall not exceed the amount actually paid by the customer for the relevant Product giving rise to the claim.

Nothing in these Terms shall exclude liability where such exclusion is prohibited by applicable law.

35. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Maa Padmavati Advertiser, its proprietor, employees, representatives, affiliates, contractors, successors, and assigns from and against all claims, actions, damages, liabilities, losses, penalties, costs, and expenses (including reasonable legal fees) arising from:

  • Your use of the Website;
  • Your violation of these Terms;
  • Your breach of applicable law;
  • Your submitted content;
  • Intellectual property claims;
  • Fraudulent conduct;
  • Misrepresentation;
  • Unauthorized activities conducted through your Account.

This indemnification obligation shall survive termination of these Terms.

36. FORCE MAJEURE

The Company shall not be liable for any failure, interruption, delay, suspension, or inability to perform its obligations where such failure results from circumstances beyond its reasonable control.

Such circumstances include but are not limited to:

  • Natural disasters;
  • Floods;
  • Earthquakes;
  • Storms;
  • Fires;
  • Pandemics;
  • Epidemics;
  • Lockdowns;
  • Government restrictions;
  • Court orders;
  • War;
  • Terrorist acts;
  • Civil unrest;
  • Riots;
  • Labor disputes;
  • Strikes;
  • Transportation disruptions;
  • Internet outages;
  • Telecommunications failures;
  • Cyber-attacks;
  • Power failures;
  • Supplier failures;
  • Raw material shortages;
  • Events beyond reasonable control.

During such events, the Company may suspend, delay, modify, or cancel affected obligations without liability.

37. PRIVACY

The collection, use, storage, processing, disclosure, and protection of personal information submitted through the Website shall be governed by the Company’s Privacy Policy.

By using the Website, customers consent to the collection and processing of information in accordance with the Privacy Policy.

Customers acknowledge that:

  • Internet transmissions are not entirely secure;
  • Electronic communications may be intercepted;
  • Third-party service providers may process data on behalf of the Company.

The Company shall take commercially reasonable measures to protect personal information but cannot guarantee absolute security.

38. ELECTRONIC COMMUNICATIONS

By using the Website, registering an Account, placing an Order, or communicating with the Company electronically, you consent to receive communications electronically.

Such communications may include:

  • Order confirmations;
  • Shipping notifications;
  • Invoices;
  • Account notices;
  • Promotional communications (subject to applicable law);
  • Legal notices;
  • Policy updates.

Electronic communications shall satisfy any legal requirement that communications be in writing.

39. SUSPENSION AND TERMINATION

The Company reserves the right, without prior notice and at its sole discretion, to:

  • Suspend Accounts;
  • Restrict Website access;
  • Refuse Orders;
  • Cancel Orders;
  • Remove content;
  • Terminate user access.

Such actions may be taken where:

  • These Terms are violated;
  • Fraud is suspected;
  • Payment abuse is suspected;
  • Security risks exist;
  • Unlawful conduct occurs;
  • Regulatory compliance requires action.

Termination shall not affect rights or obligations accrued prior to termination.

The Company reserves all legal remedies available under applicable law.

40. ARBITRATION AGREEMENT

The parties shall attempt to resolve any dispute through good-faith negotiations before commencing formal proceedings.

If a dispute cannot be resolved amicably within thirty (30) days, such dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 and any amendments thereto.

The arbitration shall be conducted by a sole arbitrator appointed by Maa Padmavati Advertiser.

The arbitration proceedings shall:

  • Be conducted in English;
  • Be confidential;
  • Take place in East Delhi, Delhi, India.

The arbitral award shall be final and binding upon both parties.

Nothing in this clause shall prevent the Company from seeking interim or injunctive relief before a competent court.

41. GOVERNING LAW

These Terms, all Orders, Website usage, Products, services, and any disputes arising therefrom shall be governed by and interpreted in accordance with the laws of India.

All rights and obligations shall be subject to applicable Indian laws, regulations, rules, notifications, and governmental requirements.

42. JURISDICTION

Subject to the Arbitration Clause above, courts having competent jurisdiction in East Delhi, Delhi, India shall have exclusive jurisdiction over disputes arising from:

  • Website use;
  • Orders;
  • Products;
  • Services;
  • Transactions;
  • These Terms.

Customers expressly consent to such jurisdiction.

43. GRIEVANCE REDRESSAL MECHANISM

In accordance with applicable laws, customers may contact the Grievance Officer for complaints, concerns, or questions relating to:

  • Orders;
  • Refunds;
  • Products;
  • Privacy matters;
  • Website issues;
  • Customer service concerns.

Grievance Officer

Name: Mr. Vikas Jain

Email: grievance@maapadmavatiadvertiser.in

Phone: +91 9206001200

Address:

Maa Padmavati Advertiser

X/1211, Rajgarh Colony,
Satsang Marg, Near Jheel Chowk,
Gandhi Nagar,
Delhi – 110031,
India

The Company shall make reasonable efforts to acknowledge grievances within forty-eight (48) business hours and resolve them within a reasonable period depending upon the nature and complexity of the complaint.

44. CONSUMER RIGHTS

Nothing contained in these Terms shall limit, exclude, or restrict any rights available to consumers under applicable laws including the Consumer Protection Act, 2019 and related regulations.

Where any provision of these Terms conflicts with mandatory consumer rights provided by law, such statutory rights shall prevail to the extent required.

45. SEVERABILITY

If any provision of these Terms is determined by a court, tribunal, or arbitrator to be invalid, unlawful, unenforceable, or void, such provision shall be deemed severed from these Terms.

The remaining provisions shall continue in full force and effect.

46. WAIVER

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of any right or remedy.

Any waiver must be in writing and signed by an authorized representative of the Company.

47. ASSIGNMENT

The Company may assign, transfer, subcontract, delegate, or otherwise dispose of its rights and obligations under these Terms without prior notice.

Users may not assign, transfer, or delegate their rights or obligations without the Company’s prior written consent.

48. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Shipping Policy, Refund & Return Policy, and any other policies referenced herein, constitute the entire agreement between the customer and Maa Padmavati Advertiser regarding use of the Website and purchase of Products.

They supersede all prior communications, understandings, negotiations, representations, and agreements relating to the subject matter herein.

49. MODIFICATIONS TO TERMS

The Company reserves the right to modify, amend, replace, update, or revise these Terms at any time.

Updated Terms shall become effective immediately upon publication on the Website unless otherwise stated.

Continued use of the Website following publication of revised Terms shall constitute acceptance of such changes.

Customers are encouraged to review these Terms periodically.

50. CONTACT INFORMATION

For customer support, inquiries, complaints, or legal notices, please contact:

Maa Padmavati Advertiser

Website: https://maapadmavatiadvertiser.in

Support Email: support@maapadmavatiadvertiser.in

Grievance Email: grievance@maapadmavatiadvertiser.in

Phone: +91 9206001200

Registered Address:

X/1211, Rajgarh Colony,
Satsang Marg, Near Jheel Chowk,
Gandhi Nagar,
Delhi – 110031,
India

BY ACCESSING, USING, REGISTERING ON, OR PLACING AN ORDER THROUGH THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE TERMS & CONDITIONS.